Pay
How do I pay?
How can I pay at the ROBBY FISH webshop?
The payment and refund of your order is handled by Mollie.
Mollie:
At ROBBY FISH we want to provide our customers with a wide range of payment methods. Our partner for credit card payments is Mollie. Safety and reliability are vital when ordering online. Mollie use state-of-the-art safety and encryption methods to protect you from online fraud. Statistically, paying online with a credit card is safer than buying in a store, by phone or by fax. For more information about Mollie please click here.
Bancontact
Mastercard-Visa-American Express
KBC/CBC button-Belfius Direct Net-ING Home Pay
Paypal
Ideal
Sofort Banking
EPS
Giropay
Mollie:
Keizersgracht 126, 1015 CW Amsterdam, Nederland
Nederland
T: +31 20 820 2070
If you choose to pay by credit card, we will ask you to enter the following information:
Credit card number
Expiration date
cvv2 code (validation code)
Card holder name
Once you have entered this information click on "Submit". Your purchase has now been completed and submitted to our system. You will be redirected to our website where you will find a confirmation of your purchase. In addition, you will receive an email confirming your purchase.
Frequently asked questions
Why is there a validation code?
The validation code (Card Validation Code) is the last three digits on the back of your credit card.
We ask you to enter this information to make sure that your card is not used for fraudulent purposes, as this number is not printed anywhere else. The card validation code validates that the person who makes the purchase actually owns the credit card and not a copy of the credit card or just the number of the credit card. Also, the last three digits are not included in the magnetic strip on the card, nor are they part of the credit card number.
When is my credit card charged?
After you have clicked on "Submit", your personal details will be verified. Once your personal details have been approved, your credit card will be charged. Your order is then sent to our system (this takes just a few minutes).
What kind of information do we receive?
We do not save your credit card information; only your own bank has this information. Doc data will verify your card number, verification number and your address during the transaction. We will receive an electronic message confirming your:
Name
Address
Telephone number
Ordered products
Of course, we will deal with your information in an appropriate manner.
Can I change my purchase once I have ordered?
We cannot charge your credit card more than once. We can therefore only change the total amount of your order. If you change your order to a lower amount than the initial amount, we will refund your credit card with the difference.
Changing your order
Please notify us of your desired changes via E-mail or phone. Or see our contact page. Please also include your order number so we can quickly realize your desired changes.
